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Privacy Policy

Privacy Policy

Welcome to the Lensy

1. Data collected by LensyApp

Your personal identity data (first name, last name, email, and billing information, such as your credit card number and billing address) is processed by email.

Data are collected and considered for the following purposes:

  • Account management
  • Process orders (including but not limited to delivery of products)
  • To verify and execute financial transactions relating to online payment (including, but not limited to, verification of payment, fraud protection, and credit risk reduction)
  • Provide you with the services and information provided through the statute
  • Direct marketing
  • Monitor the loading of data from the platform
  • Optimize the layout and / or content of platform pages for users
  • Identify visitors to the platform
  • Conducting research on demographics of users of LensyApp; and / or
  • You consent to information that you deem useful or require from you (including information about its products, newsletters, price reductions or promotions; information about other), provided that you indicate no objection to Contact you for this purpose.

Your personal data will only be used for the purposes described above.

LensyApp does its business mainly in the Middle East, and most of the data it collects and processes is in those countries. By submitting your data to LensyApp, you agree that your data will be exchanged with its trading partners, who may be outside the European Union, where other data protection standards, including companies as data processing, can be applied on behalf of and under the control of LensyApp Purposes described above. Subject to the foregoing, LensyApp will not disclose, sell, lease or exchange personal data with any other organization or entity, unless you are first informed and have received your express consent or otherwise required by law. Payments made through the platform will be processed by CyberSource (a subsidiary of Visa). Your actual order details may be stored on LensyApp server, but for security reasons, they cannot be retrieved directly by LensyApp. However, you can access this information by accessing your account on the platform. There you can:

  • Display details of your Completed Orders, whether open or to be sent within a short period of time;
  • Manage the details of your address, banking information and any newsletters you have subscribed to.
  • Your attention indicates that you have the right to access and restrict your data and to correct any incorrect data about you, as appropriate. Programs may contain links to other sites that are not owned or managed by others.
  • Please be aware that LensyApp is not responsible for the privacy practices of these websites, and that this Privacy Policy only applies to data collected by us.

2. Other uses of your personal information

Subject to your consent, LensyApp may contact your e-mail to provide details about other products. LensyApp may use your personal information for direct marketing related to objects (including shopping and opinion research). LensyApp may also send you other information about its objects, regulations, products, promotions, price quotes, newsletters and other information related to other companies in LensyApp Group or its trading partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part thereof), please click the "unsubscribe" link in the newsletters sent by you. LensyApp may retain data about users of the Platform in general and use them for various purposes, including checking the public place of users, using certain aspects of the Statute or a link contained in an email to registered persons to receive them, and providing such anonymous data to third parties such as Publishers. However, such data will not be sufficient to personally infer you.

3. External parties and commitments

LensyApp may transfer your details to other companies in the group of LensyApp for marketing reasons and to process the process expeditiously. In addition, it may also forward your details to sub-contractors and subcontractors to assist in the use of your data as set forth in the Privacy Policy. For example, LensyApp may help others to help LensyApp send products to you to help LensyApp collect payments, analyse data, and provide things with marketing or customer service assistance. LensyApp may exchange information with third parties for fraud protection and credit risk reduction purposes. LensyApp may transfer their databases containing your personal information if you enter things in the process of merging or acquiring companies or selling all or part of their assets. You will be notified by e-mail and / or by notice on our website of any change in the ownership or use of your information as well as any options that may concern your personal information and any other third party with your prior consent to do so. We may also disclose your personal information, as required by law, such as court compliance or similar legal action, when we have grounds to believe in good faith that such information should be disclosed to protect our rights, protect our safety or the integrity of others, investigate fraud or respond to a government request. Other than as set forth in this Privacy Policy, LensyApp may not be sold or disclosed to third parties without your prior consent unless necessary for the purposes set out in this Privacy Policy or unless you have to do so according to law. The platform may contain third-party advertisements, links to other sites, or frameworks for other sites. Please be aware that LensyApp is not responsible for the privacy practices or third-party ad content or other sites, nor for any third party to whom your data is transmitted in accordance with this Privacy Policy.

4. Use social add-ons for Facebook and Twitter etc..

The Platform may use additional social programs (referred to as "additional programs") provided by the social network facebook.com, operated by Facebook Inc. located at 1601 S. California Avenue, Palo Alto, CA 94304, ("Facebook"). Additional programs can be identified by the Facebook logo or Facebook Social Plugin notification. The Platform may use additional social programs (referred to as "Additional Programs") provided by the social network twitter.com, operated by Twitter Inc. located at 1355 Market Street, Suite 900, San Francisco, CA 94103, As "Twitter"). Additional programs can be identified by Twitter logo or Twitter Social Plugin notification. The Platform may use the additional social programs (referred to as "Additional Programs") provided by the LinkedIn.com social network, managed by LinkedIn Ltd, located at 2029 Stierlin Court, Mountain View, CA 94043, USA (" LinkedIn "). Additional programs can be identified by the LinkedIn logo or the "LinkedIn Social Plugin" notice. When you visit the Platform page that contains Social Add-on software, your browser directly connects to your Facebook and / or Twitter server. Facebook and Twitter transfer the content of additional programs directly to your browser, which inserts the browser into the platform, allowing Facebook and Twitter to receive information about your access to the relevant page on the platform. For this purpose, the Internet address of the visited site (including your IP address) is transferred to the Facebook and / or Twitter server in the United States where the data is stored. This happens even if you do not have a Facebook or Twitter account or did not sign in to Facebook / Twitter at that time. If you sign in to Facebook, your visit can be set to your Facebook account. If you're interacting with additional programs, for example, clicking "Like" or writing a comment, information from your browser is sent directly to and stored in Facebook. This information can also be published on Facebook, and seen by your friends on Facebook. For information about the purpose of the collection, how it is processed and used by Facebook / Twitter / LinkedIn, as well as your rights and settings options to protect your privacy, please visit the Facebook Privacy Policy at https://www.facebook.com/ fbprivacy, the Twitter Privacy Policy (https://twitter.com/privacy) or the small social media applications the special website we also have social media features, such as Facebook buttons and widgets, and widgets such as the Share This button or small interactive programs You are working on our website. These attributes can pool your IP address, the pages you visit on our site, and may set a cookie to enable the benefits to work correctly. Our social media and small app features are hosted either by a third party or directly on our site. Your own interactions with these features are governed by the company's privacy policy.

4.1 OTP

You can sign in to our site using login services, such as Facebook Connect or Open ID Provider. Through these services, your identity is authenticated and you have the option to share some personal information with us such as your name and email address to pre-promote our subscription form. Services such as Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others in your network.

5. Tracking techniques

Cookies and partners use cookies or similar techniques to analyse trends, manage a website, track user frequencies on a website, and collect demographic information about our user base as a whole. Users can control the use of cookies at their browser level. LensyApp automatically collect non-personally identifiable information using "cookies" and "action tags."

5.1 Cookies

Cookies are small text files placed on a computer to determine your web browser and your computer's activities on the Platform and other Web sites. Cookies may use cookies to allow them to censor how you use the platform to help them improve on-line offers or to determine the popularity of particular content. In addition, you send "session link files" to the session to your computer when you log on to the Platform. These session cookies let you know if you visited several pages during the same browser session, without having to re-enter your login information multiple times. Although most browsers are originally set to accept cookies, you can reset your browser to notify you when you receive a cookie or reject cookies in general. Most browsers provide instructions on how to do this in the "Help" section of the Toolbar. Please be aware that for technological reasons, if you refuse to use cookies, you will not be able to sign in to the Platform.

5.2 Action Marks

The "action tag" is also known as web signals or gif tags, a web technique used to help track site usage information, such as the number of times a particular page is viewed. Action marks are not visible to you, and any part of the Platform for LensyApp, including ads or emails sent by LensyApp, may contain action tags. LensyApp may identify and use different third parties to trace the use of the "Statute" through the action marks on the Statute. Using both cookies and action marks, LensyApp are able to get valuable information to improve the platform for LensyApp and offers online and measure the effectiveness of their advertising and marketing campaigns.

5.3 What type of information is stored in cookies?

Cookies you use can be used to store any personal information, and cookies can be tracked back to an individual user with extensive search. Once cookies are activated, they are given an ID number that is used only for the internal reference and can be used to identify the user and access his or her personal information, such as the name or IP address. The information you receive from cookies lets you evaluate the most visited pages on the platform, find out which products are most popular, and more.

5.4 Do you use cookies for a third party?

LensyApp allow cookies from specific business partners to design ads that suit your browsing tastes and habits, so cookies may be stored from some LensyApp partners on your computer when you visit the Platform. These cookies are temporary / permanent profiles, which are automatically deleted from your computer at the end of its life. (Stored data is aggregated at specific times, allowing them to see what is most viewed, and third-party cookies are used for the sole purpose of allowing advertising partners to advertise products that may be of interest to you. You can unsubscribe from this link by clicking on the links below and following the instructions. Please note that this does not cancel your subscription to receive ads and will continue to receive public

5.5 LSO

We use local storage, such as HTML5, to store content information and preferences. Different browsers can provide their own management tools to remove HTML5. Other parties we share to provide certain features on our website or to serve ads based on web browsing activities use local storage elements such as HTML5 to collect and store information.

5.6 Declaration of approval

By using the Platform, you give permission to store my user information in cookies. I also allow these files to remain on my computer after a browser session is complete so that they can be used at the next visit to the Platform. I reserve the right to revoke this permission to change my browser settings to decline cookies.

6. Registry information

6.1 General

Every time you visit LensyApp, information from your browser is sent to the server log files, where they will be saved. The information that is being transferred includes: the time and date of the Platform visit, any pages viewed, the IP address, and the URL of the site that you have moved to the names and size of the information stored and the browser you used. The information stored in this log file is then used to improve the shopping experience in the Platform by making browsing in LensyApp easier for the user, finding errors quickly, and directing the server's volume to where it is needed. For example, this information allows us to know peak times and set up a sufficient power plan for the server at those times to keep the site working as quickly as possible.

6.2 Approval

By using LensyApp, you give the permission to LensyApp to analyse and use the protocol data to develop and improve the online store.

7. Security

We follow the generally accepted standards for protecting personal information provided to us, both during the transmission and reception of information, although there is no way to go online or 100% secure online storage. Therefore, we cannot guarantee absolute security. The platform uses Secure Sockets Layer (SSL) technology. For more information, please review your browser's security specifications.

8. Approval

By submitting data or agents to LensyApp, or using the Platform, you consent to the use of your data in the manner set forth in this Privacy Policy, including all services provided by third parties or third parties to verify your identity.

9. Your rights

If you are concerned about your data, you have the right to request access to your personal data that you maintain or process, and you have the right to require that any errors in your data be corrected free of charge. You may at any time ask us to stop using your personal data for direct marketing purposes by communicating with us in case you change your personal information or if you no longer wish to enjoy our service. We will retain your information as long as your account is effective or as required to provide our services to you. We will retain and use your information as necessary to meet our legal obligations, resolve disputes and enforce our agreements.

10. Lensy General Notes

You have the right to receive a copy of your personal information that has been stored in our database and to request your information you need to do the following:

  • a) Your request is in writing.
  • b) Provide us with appropriate identification (By providing valid id proof to identify your account).
  • c) You can also delete your account permanently which will remove your personal information & orders data. You have to go to My Account and perform that activity by tapping / clicking on the "Delete Account".

You may send us an e-mail requesting that you do not give personal information for marketing purposes at any time. If you feel that your personal data is incorrect, you can contact us.

Any change to the Privacy Policy will be posted on Lensy application and other information we collect in the future. These changes will become effective as of the date of publication.

Reviewing the Privacy Policy from time to time to make sure you are aware of any changes is your responsibility and we may notify you by email of any changes to our Privacy Policy.

11. Contact Lensy

If you have any comments / queries regarding our Privacy Policy, you can contact us by sending us an email on lensyapp@gmail.com or from "Contact Us" link from the mobile app and in the application.

Or kindly contact us at customer service number (+965 94730300)

12. Changes in this policy

We may update this privacy policy to reflect changes to our information practices. If any actual changes are made by us, we will notify you via email (sent to the email address specified in your account) or by adding a note on this site before the change takes effect. We recommend that you periodically review this page for the latest information about our privacy practices.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.